Privacy policy

This Privacy Policy explains how Master Trading LLC (“we”, “us”, or “our”) collects, uses, shares, and protects your personal information when you use the PRIMETAPE website and service. We are committed to handling your data responsibly.

Information we collect

We collect limited personal information, including: your email address (when you join a waitlist, contact us, or subscribe); your TradingView username (required to grant indicator access); information you voluntarily provide through forms or communications; and limited technical data such as IP address, browser type, and usage data collected automatically through cookies and analytics. We do not collect or store your payment card details — payments are handled entirely by our sales platform.

How we use your information

We use your information to: provide and deliver access to the PRIMETAPE indicator; manage your subscription and account; communicate with you about your subscription, updates, and support; respond to your inquiries; send waitlist or product notifications you have opted into; improve and secure our website and service; and comply with legal obligations.

Legal basis for processing

Where applicable law (such as the EU/UK GDPR) requires a legal basis, we process your data on the basis of: performance of a contract (to deliver the service you requested); your consent (for marketing communications, which you may withdraw at any time); and our legitimate interests (to operate, secure, and improve the service), balanced against your rights.

Third-party services

We rely on trusted third-party providers who process data on our behalf:

• Whop — subscription management and payment processing, acting as merchant of record. Whop handles your payment information under its own privacy policy.
• ConvertKit — email and waitlist management.
• TradingView — delivery of the indicator to your account.

Each provider processes your data under its own privacy policy. We do not sell your personal information.

International data transfers

Master Trading LLC is based in the United States, and our service providers may process data in the United States or other countries. Where we transfer personal data from the European Economic Area, the United Kingdom, or other regions, we take steps to ensure an appropriate level of protection as required by applicable law.

Data retention

We retain your personal information only as long as necessary to provide the service, fulfil the purposes described in this policy, and comply with legal, accounting, or reporting obligations. When no longer needed, we delete or anonymize it.

Your rights

Depending on your location, you may have the right to: access the personal data we hold about you; request correction or deletion; object to or restrict processing; withdraw consent; request data portability; and lodge a complaint with a supervisory authority. Users in the European Union, the United Kingdom, and similar jurisdictions have rights under the GDPR; California residents have rights under the CCPA/CPRA, including the right to know, delete, and opt out of the sale of personal information (we do not sell personal information). To exercise any right, contact us at primetapeindicator@gmail.com.

Children’s privacy

The Service is not directed to individuals under 18, and we do not knowingly collect personal information from minors. If we learn that we have collected such data, we will delete it.

Cookies and analytics

Our website may use essential cookies necessary for it to function, and basic analytics cookies to understand usage and improve the experience. You can control or disable cookies through your browser settings; disabling some cookies may affect functionality.

Security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy periodically. The “last updated” date reflects the most recent revision. Material changes will be communicated where required.

Contact

Master Trading LLC — 407 Lincoln Road, Suite 12-N, Miami Beach, FL 33139, United States. Email: primetapeindicator@gmail.com.